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Size issue: The slippers are slightly smaller (card size, foot width, foot fat recommended to choose one size larger), please contact customer service before taking a photo. Color difference issue: The pictures are all taken from real objects, and due to lighting and filter issues, there are very few slight color differences. Odor issue: In our store, a very small number of newly produced shoes in sealed packaging may have an odor, which is not related to quality. If placed in a cool and ventilated place, the odor will dissipate. After sales issue: If there are any problems with the shoes received, please contact our customer service within a certain period of time to explain the situation. We will arrange accordingly. Feedback beyond the after-sales deadline is invalid. Quality issues: If serious quality problems such as delamination and bottom breakage occur within seven days, our store will be responsible for all costs. Return and exchange issues: For exchanges not caused by quality issues or incorrect shipment, the buyer will bear the round-trip shipping costs. For non quality issues such as small thread ends, small stains, slight color differences, and micro glue water vapor odors, the return and exchange shipping fee shall be borne by the customer, Reminder: EVA material slippers should avoid high temperature exposure to sunlight, as prolonged high temperatures can cause the shoes to deform.