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Product: Stainless steel straw spoon Material: 304 stainless steel Size: No ring: 15.5cm*2.2cm Double ring: 15.5cm*2.2cm Packaging: opp Weight: 15g Return and exchange for quality problems 1. If you find any quality problems with the product within 15 days after receiving the goods (subject to the date of receipt of the waybill), please contact the after-sales customer service in time. Overdue will not be accepted. The packaging of the problematic product must be kept intact (please bring your own packaging, do not directly paste or write on the original outer box of the product). For cumulative returns of more than five kilograms, the return freight will be borne by our company. Please return 5-10 kilograms in total using ordinary logistics. The freight will be borne by our company. We refuse to send expensive Debang, Jiaji, and Tiandi Huayu Logistics. If you violate the freight, you will pay for it yourself. 2. Please communicate with the after-sales customer service before returning the goods, and please cooperate to fill in the after-sales service form so that your return can be tracked and processed in time. 3. We will try our best to meet the customer's specifications for product color or style, but we cannot guarantee it 100%. No returns or exchanges will be made due to inconsistency in color or style. 4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly seek compensation from the logistics company, so our company will bear all the responsibilities, but it must be raised within 3 days after receipt and the after-sales service form must be filled in and registered within 3 days. If the damage to the goods during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact. 5. For the situation where goods not sold by our company are sent to our company, we reserve the right not to process all returns and exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer. 6. The following conditions are not eligible for returns and exchanges: A. The packaging of the returned product is damaged or incomplete, and the product accessories or related information are incomplete; B. Unauthorized repair or modification; C. Not used or stored in the normal way; D. Goods that have exceeded the after-sales service period. E. Seasonal products will not be returned after the expiration date (such as fans in summer and warm patches in winter). 7. After-sales service is the most basic service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle them as much as possible according to the above regulations of the company to avoid affecting your after-sales service. 8. Regarding the above handling of damaged and quality products, if the weight does not reach five kilograms, if the customer wants to return it, the freight is at their own expense. About the return and exchange of unsalable goods 1. Within 15 days of receipt (based on the date of receipt of the waybill), our company will return unsalable goods. Please contact the after-sales customer service before returning the goods. Please fill in the after-sales service form and put the return details in the returned goods so as to track your return and get timely processing. 2. The returned goods are required to be packed in good condition (please bring your own packaging, do not directly paste or write on the original outer box of the product) to ensure that the packaging is not folded, unused and does not affect the secondary sale (otherwise no return or exchange). 3. We will try our best to meet the customer's specifications for product color or style, but we cannot guarantee it 100%. We will not bear the shipping costs if the color or style does not match. 4. Due to the long return and exchange time we provide, we will not return or exchange products that have been removed from our company. 5. If there is no quality problem, our company will refund 20% off. If the goods received by our company are seriously damaged, our company will provide product pictures to customers, and after-sales will negotiate with you according to the degree of usability of the received products. The payment will be refunded to your Alipay or deposited into the pre-deposit. Due to the difference in freight costs in Hong Kong, Macau and Taiwan, if there are customers who need to return or exchange goods, please contact our after-sales customer service first and both parties will negotiate to resolve.