Brinquedo para Cães Mastigar, Simulação de Osso para Moer, Escova de Dentes Sonora, Limpeza Interativa e Durável

You can track your package on the website. If you can`t find any tracking information on this website, please contact us. 2. All the pictures we display may have slight color deviations, which are caused by different display screens and brightness Settings. 3. If you encounter any problems before placing an order or after receiving the package,please contact us first instead of directly initiating the dispute resolution process. We will do our best to solve these problems for you. We would be most grateful if you could confirm the receipt status of the goods as soon as possible after receiving them.Your feedback is of vital importance to us. We sincerely hope that if you are satisfied with our products and services, you can give us a 5-star rating out of 5.Please contact us before giving any negative feedback. We will solve the relevant problems for you. If there are any quality problems with the goods, please refuse to accept them before signing for them.Check and confirm whether there is any shortage or absence of accessories. If there is a shortage of goods or accessoriesplease contact us as soon as possible for compensation or refund.Return and exchange process: 1.Make sure the label is kept intact and must not be used.2. If there are any accessories, please send them back together. Note:If quality problems are found after receiving the goods, the regulations regarding returns, exchanges and shipping fees are as follows:2. Incorrect shipment: Photos must be taken within 7 days. We will bear the freight charges in accordance with our shipping standards.3. Quality issue: Please check the goods before signing for them. If any quality problems are found, please refuse to accept.4. No quality issues: No photos are required within 7 days. The buyer needs to bear the round-trip freight charges.5. After confirming the receipt of the goods, we will no longer offer return or exchange services. Question: When will my order be delivered?Answer: The delivery time depends on your delivery address and the logistics company you choose. This is an international shipment and it will take some time. Please understand and wait patiently. Question: If I want to modify the address, what should I do?Answer: You can click the Edit button on the page and then modify the address information in the -up window. If you need to delete the address information, please click on the page.A: After the package is sent out, the address cannot be modified. Therefore, please confirm whether your address is correct and complete before submitting the order. Question: What can I do if the product I receive is incorrect/damaged or the packaging is empty?Answer: We will carefully inspect and repackage. But if such a situation occurs, please contact us first instead of trying to solve it by yourself. We will do our best to help you solve it. Question: What should I do if the goods I ordered are wrong?Answer: Please contact us as soon as possible and inform us of the specific product name you need. Then we can change the goods for you, provided that the order has not been dispatched yet. Problem: The tracking information of my package can no longer be found. What`s going on here?Answer: Generally speaking, the tracking information will be updated within 2 to 5 days after shipment. If you still cannot track the package, please contact us and we will verify it for you as soon as possible. Question: When will you deliver the goods?Note: In this sentence, ship originally meant transport, deliver, but in the context of e-commerce, it is used as deliver goodsAnswer: If your order has been paid and confirmed through DHgate, we will ship it within 7 working days.