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Dearfriend,becausetheboxiseasytobeseizedbythecustoms,sotheshipedwithoutbox,pleaseunderstand. Theshoesinmystoreistopqualityandtheyhaveoriginal.Ihavealotofbranddesignsshoes. Ifyoucan"tfindtheshoeswhatyouwantinmystore,youcancontactme,icanfindthemforyou. Pleasedon"thesitatetocontactusifyouhaveanyquestionsorconcernsbeforeorafteryourpurchase. Weprovideround-the-clocervice. Ifyouhaveanyquestions,pleasecontactusviathestationletterandinstantmessage,andwewillreplyyouassoonaspossible. WeusuallyuseChinaPostforshipping.Ifyouneedafastershippingmethod,pleasecontactus. Duetothespecialnatureofthisproduct,thedeliverytimeisnotfixed. Afterreceivingyourorder,wewillnotifythemanufacturertoproduceitassoonaspossible,andwewillshipitforyouwithin5-10days. Becausetheinternationalshippingpriceisveryhigh,theproductdoesnotacceptreturns.Pleasecommunicatewithcustomerservicebeforepurchasingandmakeacarefuldecision. Ifyouaresatisfied,pleasekindlyofferusa5starasareward. Ifyouarenotsatisfied,weareextremelysorryforyourunsatisfiedexperienceinourstore.Pleasecontactusatfirsttimetosoetheproblem. Allemailswillbeansweredwithin1businessday.Ifyoudonotreceiveourreply,pleasekindlyre-sentyouremailandwewillreplytoyouassoonaspossible Abouttariff: Thepriceofthegoodsisnotincludingthetariff.Ifsomeofthecountriescustomsneedtotakethetariffthebuyerneedtopayit. ThankyouinadvanceAndgoodproductsworthtosharewithyourfriends,welcometoourstoreagain. Aboutpre-salesestions Ifyouhaveanyquestionsorconcernsbeforepurchasing,pleasedonothesitatetocontactus.Wepromisetogiveyou100%satisfaction Aboutplacinganorder Pleaseremembertoreceiveourstorecouponbeforeplacingyourorder,choosethecorrectcolorandsize,andmakesureyouraddress,zipcode,phonenumberiscorrect.Afteryourpayment,werecommendthatyouchecktheorderdetailsagaintomakesurethateverythingiscorrect,ifthereisanerror,pleasecontactusintimeformodification Wesupportmixedorders.TheorderstepistoclickAddtocart,selectthedesiredcolorandsize,andthenclickcontinue.Repeatthisstepuntilyouhaveselectedallthecolorsyouwant,thenclicktheshoppinartinthetoprightcornerofthescreentocompletethepayment. Wesupportdropshipping,simplyprovideyourcustomer"saddressontheorder.Wewillshipassoonaspossibleandwillnotleaveanycontactinformationinthepackage Abouttransportation Unlessthereis"withbox"inourorderoption,wewillnotshipbydefault.Shippingboxesincreasetheriskofyourpackagebeingimpoundedbycustomsandcanalsoextendyourpackagedeliverytime.Ifyoureallyneedit,selectthe"box"optionandpay$10. Usuallyyouwillreceivethetrackinginformationwithin10days,ifyoufindthatthepackagedoesnothavethelogisticsinformation,pleasecontactusintheorderandwewillsoeitassoonaspossible.Iftheparcelisseizedbythecustomsofyourcountry,pleasecontactthemassoonaspossibletoclearthecustoms,wewillgiveyoucertaincompensation,otherwiseitislikelytobedestroyed Aboutthereview Yourcommentsareimportanttous.Ifyouaresatisfied,pleasedonothesitatetogiveusafive-starratingandcontactustogiveyouacoupon.Ifyouarenotsatisfiedwiththeproduct,pleasedonotopenadisputeorpostabadreview,contactusinyourorderandwewilldoourbesttohelpyouresoetheissue Howtoclean Thesuedeshoesaredirtyandneedcleaning.Ingeneral,youcanchoosetoapplysuedeshoecleaneraroundtheshoeandgentlybrushdrywithatoothbrush.Afterdrying,rinseanddrywithwater,justlikewearingnewshoes.Inparticular,snowbootsandsuedeshoescanbewashedatanytime. Thewhitesportsshoesaredirtyandneedcleaning.Youcanapplyasmallamountoftoothpastetothesurfaceoftheshoe.Afteroneminuteofuse,scrubgentlywithcleanwater.Thenwrapthesurfaceoftheshoeswithtoiletpaperanddrythem.Sameasshoes. Ifyouwanttocleanblachoes,youcanchooseblachoepolish.Aroundtheblachoes,gentlywipethedustwithadrycottoncloth,thenapplyshoepolish,andbegintooiltheshoes,sothattheshoeswillbecomeblackandbright. Slippers,ordinarysandals,whenwashingwithwater,inordertomaketheshoescleaner,youcanaddasmallamountofdetergentontheshoes,soakfor2minutes,scrubwithabrush,andpunawell-litplacetodry. Cleanwhiteshoesbecomeyellow,firstpour20mlREDOXcreamintothecup,thenpour10mlREDOXpowder,addasmallamountofwatertostirwell,andthenstarttoadjustthecreamsmearedaroundtheshoes,about6hourslater,washtheshoeswithwater,shoesbecomewhiterandbrighter,justlikenewshoes. Thankyouforchoosingus,gladtoserveyou